The Insurance Corporation of British Columbia (ICBC) is a provincial Crown corporation established in 1973 to provide universal auto insurance to B.C. motorists. The Corporation is also responsible for driver licensing, vehicle registration and licensing. MoveUP has represented employees at ICBC since 1974.
-
ICBC - Open Letter to Sabi Bains Regarding the Auto Claims Model
-
Notice of By-Election–ICBC–Nomination Received-Executive Councillor #1637 (1 position available)
-
ICBC - Rodent Prevention at Head Office
-
MoveUP Hosts - An afternoon at Hastings Racetrack - July 5, 2025
-
**REVISED** - MoveUP's Events and Social Planning Committee invite you and your family to Vancouver Bandits Basketball - Friday, June 20
Job Evaluation
Job Evaluation is a rating process used to measure the skill, effort, responsibility and working conditions involved in carrying out the duties of a particular job classification.
ICBC Job Evaluation Appeals Officers: Paul Dournovo and Yvonne Thompson
Email icbcjobeval@moveuptogether.ca if you have any inquiries.
For more information, see Article 10 of your collective agreement.
Harassment Advisors
Harassment Advisors are available to assist with your options under Article 28 of your collective agreement.
To reach a Harassment Advisor, please email icbcharassmentadvisor@moveuptogether.ca.
Workload Coordinator
Concerns about excess or imbalanced workload in the claims division at ICBC can be elevated through formal workload complaints.
The Workload Coordinator assists workload committees as they elevate their concerns, make recommendations, and find solutions to the concerns of claims employees. Employees in the following departments may complete a workload complaint form and attach supporting documents. This process is outlined in LOU 18 and covers the following departments:
- Claims legal services
- Adjusting services
- Claims Contact Centre
- Injury services
- Claims administrative services
- Material damage
- Recovery services
ICBC Workload Coordinator: Missy Besanger
To reach a Workload Coordinator, email WLCoordinator@moveuptogether.ca.
Benefits
Extended Health and Dental
Article 18 of our Collective Agreement describes the various coverages and limits of our medical and extended health, dental, life and disability benefits. Sun Life is your extended health and dental provider. Visit mysunlife.ca or call 1-866-896-6976 (Monday to Friday, 5 a.m. to 5 p.m. PT) for more information.
Employee and Family Assistance Program (EFAP)
Employee and Family Assistance Program is with Morneau Shepell. To access this program please call 1-866-395-9191.
Sick Leave and Return-To Work
For inquiries related to return to work support, including ergonomic set-up or connecting to ICBC’s wellness team, please contact Return to Work Coordinator Angela Spence at angela.spence@icbc.com.
If you have questions related to issues you feel should be advocated for, contact Joint Return to Work Advisory Committee member Leilah Thiel at lthiel@moveuptogether.ca.
For more information, please see LOU 6.
Long-term Disability (LTD)
Questions or concerns about LTD claims can be directed to Yasmin Carroll at 604-299-0378 or 1-800-665-6838 or click here to email.
Pension
ICBC’s Pension Service Centre can be reached at 1-866-598-5614.
