BCAA Road Assist Contact Centre and Administration

BCAA – Shift Schedule Committee – Update

  • Post author:
  • Post category:

Please post and distribute.As a follow-up to our March 30, 2017 bulletin advising you that there was a vacancy on the Shift Scheduling Committee, we are pleased to advise that three of your coworkers have put their names forward to be one of your three representatives: Jas Qualitz, Tammy Bogdan, and Tracy Gal. As there […]

Continue ReadingBCAA – Shift Schedule Committee – Update

BCAA RACC “Code Red”

  • Post author:
  • Post category:

We received notification today from BCAA that the Road Assist Contact Centre is currently experiencing a “Code Red” situation due to the recent snow storms and icy roads. We are advised that “Code Red” means call volumes have escalated to a level beyond the contact centre’s capacity to answer them in a timely manner.  As you […]

Continue ReadingBCAA RACC “Code Red”