Bulletin
TWPP – Update on Your Enhanced Mental Health Coverage
July 28, 2026
To: All MoveUP Members at TWPP
Earlier this year we let you know that your Mental Health Coverage was increasing effective June 1, but that Pacific Blue Cross system updates would prevent claims under the new coverage from being processed.
We’re pleased to let you know that the system updates have now been completed, and eligible claims can now be submitted for reimbursement.
Effective June 1, 2026, your mental health benefits increased from:
Previous coverage
- Combined annual maximum of $200 for Psychologist services and online Cognitive Behavioural Therapy (CBT)
Current coverage
- Combined annual maximum of $2,500 for:
- Psychologists
- Registered Clinical Counsellors
- Social Workers
- Marriage and Family Counsellors
- Online Cognitive Behavioural Therapy (CBT)
If You Have Been Waiting to Submit Claims
When we announced this improvement in May, we encouraged members to proceed with eligible treatments and keep their receipts while Pacific Blue Cross completed its coding updates.
If you received eligible services on or after June 1, 2026 and have been holding onto receipts, you should now be able to submit those claims for reimbursement.
This enhancement represents a significant increase in both the amount of coverage available and the range of practitioners covered under the plan. We are pleased that this improvement, made possible under Article 11.12 of your collective agreement and through cooperation with the employer, is now fully available to members.
We encourage members who may benefit from these services to review their coverage and submit any outstanding claims.
In solidarity,
Chris Shier
Acting Union Representative