Bulletin
ICBC – Your Vice-President’s Statement on ICBC’s Attendance Management Program
November 6, 2025
To: All MoveUP members at ICBC
Last week, ICBC announced the launch of its recently formalized Attendance Management Program (AMP). This program is different from ICBC’s existing Attendance Support Initiative (ASI), which remains a non-disciplinary process. I stand firmly opposed to the AMP and am working with your union representatives and job stewards to develop an action plan to address the harms it will cause.
ICBC is promoting this program as a “supportive” process to reduce absenteeism. Let’s be clear: it is not supportive. It is punitive and disconnected from the real issues driving absenteeism at ICBC. This program will not help our members — it will pressure and punish you for being sick, caring for family, or dealing with legitimate life challenges. It forgets that we are working people, not statistics, each of us balancing complex lives, responsibilities, and challenges that a program like this reduces to numbers, reflecting a short-sighted approach by ICBC.
While ICBC has investigated employees with high absenteeism in the past, this program formalizes that practice under the guise of “transparency.” The reality is that AMP is a disciplinary tool — one that ignores the root causes of absenteeism. Instead of addressing its own shortcomings, ICBC is once again blaming you, the workers who keep this corporation running.
A pillar of the program is “non-culpable absences,” meaning situations that occur through no fault of the employee — including legitimate medical reasons or family responsibilities. This program will disproportionately impact members with disabilities, as well as parents and caregivers. That is not acceptable.
When Enhanced Care was introduced, ICBC promised a care-based model focused on compassion and support for injured British Columbians. Every day, our members deliver on that promise — you show up, serving with care, diligence, and professionalism. Yet ICBC has not extended that same compassion to its own employees.
The AMP will even count absences due to motor vehicle accidents. For a corporation whose very mandate is to support people recovering from such accidents, this approach is fundamentally flawed. It contradicts the values of care and understanding that ICBC publicly upholds and undermines the credibility of its commitment to compassion.
I know many of you feel unsettled or angry — and you are right to be. But we are not powerless. Your union will protect you, support you, and stand beside you throughout this process.
Next Steps
- We are preparing additional training and resources for job stewards to support members affected by this program.
- Our union representatives continue to ensure that ICBC upholds our collective agreement and the BC Human Rights Code — treating every member with compassion, fairness, and respect.
- If management contacts you about the AMP, inform your job steward. You have rights — and we are here to help you understand and exercise them.
- Future updates will provide more details about how we are addressing AMP and additional guidance for all members.
- If you are not receiving emails from us, please fill out our Bulletin Resubscription Form and encourage your colleagues to do the same.
- You can find your local job stewards in the Quick Contact section of the MoveUP Member Portal, which lists stewards by member council area. If you haven’t accessed the portal before, you can find instructions on how to log in here.
I know many of you are managing chronic health conditions, family responsibilities, and daily pressures while continuing to give your best to ICBC. Your dedication does not go unnoticed. This program does not define your worth — and it will not erase your rights.
Your union stands with you. Always.
In Solidarity,
Dimitri Ossinsky, Vice-President, ICBC